Draaft Studio ("Draaft", "we", "us", or "our") is an independent branding agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage us for design and branding services. By using our site or services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of information:

  • Information you provide directly. When you email us, complete a contact or project enquiry, or enter into an engagement, we collect details such as your name, email address, company, project requirements, and any other information you choose to share.
  • Information collected automatically. When you visit our website, we may collect technical data such as your IP address, browser type, device information, pages viewed, and the dates and times of access through cookies and similar technologies.
  • Information from third parties. We may receive information from service providers that help us operate our business, such as analytics and hosting providers.

2. How We Use Your Information

We use the information we collect to:

  • respond to your enquiries and provide the services you request;
  • negotiate, enter into, and perform our engagements with you;
  • send administrative information, including invoices and project updates;
  • operate, maintain, and improve our website and services;
  • protect the security and integrity of our business; and
  • comply with our legal and regulatory obligations.

3. Legal Bases for Processing

Where the GDPR or similar laws apply, we process your personal data on the basis of: your consent; the performance of a contract with you; our legitimate interests in operating and improving our business; and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent.

4. Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted service providers who process data on our behalf (for example, hosting, email, and analytics providers), with professional advisers, in connection with a business transfer, or where required by law or to protect our rights. All service providers are bound by appropriate confidentiality and data protection obligations.

5. Cookies and Tracking

Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.

7. Data Security

We implement reasonable technical and organisational measures designed to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information; to object to or restrict certain processing; to data portability; and to lodge a complaint with a supervisory authority. To exercise any of these rights, contact us at team@draaftstudio.com.

9. International Transfers

As an agency that works with clients across regions, your information may be processed in countries other than your own. Where we transfer personal data internationally, we take steps to ensure it receives an adequate level of protection consistent with applicable law.

10. Third-Party Links

Our website and work may contain links to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

11. Children's Privacy

Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated where appropriate.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at team@draaftstudio.com.